customer-service

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Definitions from the Web

Customer Service

Definition: Customer service refers to the assistance and support provided by a company to its customers before, during, and after their purchase or use of a product or service. It aims to address customer inquiries, resolve issues, and ensure customer satisfaction.

Examples

I called the customer service line to inquire about the status of my order.
She received excellent customer service at the store and left a positive review.
The company's commitment to customer service has gained them a loyal consumer base.

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