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Definitions from WordNet

Definitions from the Web

Call Centres

Description:

A call centre is a centralized office or facility where a large number of telephone calls are handled, typically for customer service or telemarketing purposes. Call centres are equipped with telecommunication technology and a team of trained representatives who communicate with customers or clients over the phone, providing assistance, solving problems, and addressing inquiries or complaints.

Sample Sentences:

Noun (Plural): Call centres

1. Many large companies outsource their customer support to call centres in order to handle high call volumes efficiently.
2. The call centres in this country operate 24/7 to provide round-the-clock assistance to customers.

Verb: Call centres

1. Companies often rely on call centres to manage their customer interactions effectively.
2. She thought about call centres as a potential career option, given her excellent communication skills.

Adjective: Call-centre (hyphenated)

1. The call-centre representatives were trained extensively to handle various customer scenarios.
2. He found employment as a call-centre operator after completing his communication studies.

Possible Related Products on Amazon:

• Call Centre Headsets
• Call Centre Software
• Call Centre Management Books